17 responses so far ↓

• 1 Quizon

  I purchased a smaller version of this netbook from Amazon and it lasted for 3 weeks before the hard drive crashed. Luckily Amazon picked it right up, but then I saw they had THIS model on sale, so I thought I’d give Acer another shot. BAD MISTAKE. It never worked out of the box. After 4 calls to the poor English speaking tech support people, and 6 attempts to reload the software, they finally sent me real CD’s. After an hour with yet another tech support person, it was determined that there was a hardware issue and that I was going to have to return it to the factory for repair…get this: AT MY EXPENSE! I tried explaining to the guy that it’s brand new, why should I have to pay to ship it back to get it repaired? “That is Acer’s policy” I was told. I asked for a supervisor and waited on hold for nearly an hour and gave up. So they wasted at least 5 hours of my time, and two weeks waiting for a response for a netbook that never worked right from the factory. Burn me once, OK…but me twice and I won’t do business with you ever again.

• 2 Ridge

  I tried many times to create DVD back up after first time of run but when I attached external DVD writer (HP Pavilion DV2-1030US 12.1-Inch Laptop)notebook started to “install new hardware” and stopped without completing it, again and again… When i inserted a DVD to it nothing again. Its may be due to low power on USB port of notebook because when I attached the DVD writer to USB HUB finally I got my back up DVD’s(two DVD). In the other hand you can not work with notebook and DVD player or writer in ambulatory status and you have to use a USB HUB attached to power outlet.

• 3 Judd

  Great little machine. Much superior to the first generation netbooks. Greater speed and alot more data storage capcity

• 4 Plante

  I received my “new” Acer computer from Amazon yesterday. The delivery time was the only positive thing I would give this. I turned the machine on and found out that it was registered to another person — something Zhong in Washington, with a password already in there. I called Acer’s technical support (was given the runaround — about 5 different numbers to call, each one referring me to another number), and rude, rude people who I could not understand. (I have nothing against this, but when I asked for a supervisor, he was mysteriously on another call for 10 minutes).

  Finally I did get someone who told me how to reset the computer back to factory conditions (which it should have been, since I bought it “new” supposedly). He said that they may have sent me a refurbished computer by mistake (duh!). So finally that mess was cleared up.

  However, getting onto the internet is a real drag. I mean, a REAL DRAG! It is so slow! I use the same line (Comcast) for all of my computers with no problem, quick, zippy, etc. My daughter has an Asus 10 inch that zips right online. I knew I should have gotten one of those instead! But this Acer is horrible. I dont even give it one star. It doesn’t even deserve star dust.

• 5 Gelb

  This is the computer I’ve been looking for. The 10.1 inch screen is great; hard disk space is plenty large enough; and the weight is perfect for traveling. I use this for email and surfing the web – which is 95% of what I use a computer for – and it absolutely serves its purpose.

• 6 Eddy

  After having used several laptops and computers, finally I found a tool that fill my needs, thanks ACER for this fine companion.

• 7 Kaiser

  This is the best electronic purchase I have ever made! It was a breeze to set up and has run flawlessly. It is so tiny (8.9″ model) that it slips right into a purse, yet the keyboard is plenty big enough to get the job done. With the built-in card reader and USB ports, I can easily transfer files as I want. I usually left my 17″ laptop at home as it was too heavy to lug around, but this little Acer will go wherever I go! I ordered another battery, and expect to have 6-7 hours of untethered work time. I highly recommend this netbook!

• 8 Koon

  This is the item with the more low price, and the hardware is very good, and prety

• 9 Reichling

  Let me start by saying that you should make sure a netbook is right for you before you make this purchase. Once you’ve decided to go with a netbook over a notebook–this one is perfect!

  From the ones I tried out in the big box stores, Acer has the biggest keyboard unless you go with a solid state hard drive. That being said, the keyboard will take a day or two to get used to–but it happens fast.

  The battery life is between 2-3 hours. The power cord is small enough that it is easy to pack along with you, if you need to.

  Built-in wireless card has no problems picking up signals.

  All-in-all, this netbook is exactly what I needed. And it’s the same size as a normal hardback book, so it’s very easy to take anywhere. I would defiantly recommend it

• 10 Joyner

  I love this little laptop. It easily fits in a purse or bag to take wherever I want. I took it on my trip to NYC & used it to log the daily events. It was so easy to use on the airplane, also.

• 11 Harris

  I tried many times to create DVD back up after first time of run but when I attached external DVD writer (HP Pavilion DV2-1030US 12.1-Inch Laptop)notebook started to “install new hardware” and stopped without completing it, again and again… When i inserted a DVD to it nothing again. Its may be due to low power on USB port of notebook because when I attached the DVD writer to USB HUB finally I got my back up DVD’s(two DVD). In the other hand you can not work with notebook and DVD player or writer in ambulatory status and you have to use a USB HUB attached to power outlet.

• 12 Nutley

  This is the computer I’ve been looking for. The 10.1 inch screen is great; hard disk space is plenty large enough; and the weight is perfect for traveling. I use this for email and surfing the web – which is 95% of what I use a computer for – and it absolutely serves its purpose.

• 13 Ramox

  I received my “new” Acer computer from Amazon yesterday. The delivery time was the only positive thing I would give this. I turned the machine on and found out that it was registered to another person — something Zhong in Washington, with a password already in there. I called Acer’s technical support (was given the runaround — about 5 different numbers to call, each one referring me to another number), and rude, rude people who I could not understand. (I have nothing against this, but when I asked for a supervisor, he was mysteriously on another call for 10 minutes).

  Finally I did get someone who told me how to reset the computer back to factory conditions (which it should have been, since I bought it “new” supposedly). He said that they may have sent me a refurbished computer by mistake (duh!). So finally that mess was cleared up.

  However, getting onto the internet is a real drag. I mean, a REAL DRAG! It is so slow! I use the same line (Comcast) for all of my computers with no problem, quick, zippy, etc. My daughter has an Asus 10 inch that zips right online. I knew I should have gotten one of those instead! But this Acer is horrible. I dont even give it one star. It doesn’t even deserve star dust.

• 14 Edmondson

  Great little machine. Much superior to the first generation netbooks. Greater speed and alot more data storage capcity

• 15 Noone

  I purchased a smaller version of this netbook from Amazon and it lasted for 3 weeks before the hard drive crashed. Luckily Amazon picked it right up, but then I saw they had THIS model on sale, so I thought I’d give Acer another shot. BAD MISTAKE. It never worked out of the box. After 4 calls to the poor English speaking tech support people, and 6 attempts to reload the software, they finally sent me real CD’s. After an hour with yet another tech support person, it was determined that there was a hardware issue and that I was going to have to return it to the factory for repair…get this: AT MY EXPENSE! I tried explaining to the guy that it’s brand new, why should I have to pay to ship it back to get it repaired? “That is Acer’s policy” I was told. I asked for a supervisor and waited on hold for nearly an hour and gave up. So they wasted at least 5 hours of my time, and two weeks waiting for a response for a netbook that never worked right from the factory. Burn me once, OK…but me twice and I won’t do business with you ever again.

• 16 Reifschneider

  I ordered this computer for [...]including a free upgrade to windows 7. It looks like the price has gone up to [...], but it’s still a pretty good deal for what you get. There is a new 18.4 toshiba out that may compete, but I think this is still a better value.
  The screen is amazing, and the viewing angle is better than on other laptops i’ve used. Watching movies from 10-15 feet away is no problem. Using VLC player for movies, the sound is loud enough.
  I ordered it on june 26th, and as soon as I received it, i tried to register for my free windows 7 upgrade through the acer website, which connects you to another website, and was told that the serial number was not valid. So i contacted acer support and was told that this computer IS eligible for a free upgrade, but the system was not registering it yet. I was told to try again in three days.
  The only thing that really bothers me is that there is no windows vista disk included in the box. There is a slick utility that allows you to make restore dvd’s (3 dvd’s!!!) or just a drivers and apps dvd. But there is no way to do a clean windows install, without all the nasty bloatware (it’s really bad. equal to the worst i’ve seen) unless you borrow a visa home premium dvd from your friend and use your product key on the bottom of the computer. I made the drivers and apps dvd, downloaded windows 7 RC, did a clean install and then installed the drivers from the disk i made. the only driver that i needed that didn’t work from the disk was the intel vga driver, but i was able to download a win 7 version from the intel website. here is the link for that driver:
  [...]

  I also have ubuntu 8.04 installed, and it runs really well. so far everything just works. win 7 is much better than vista or xp, and ubuntu is even better.

• 17 Freeborn

  I’ve had this laptop just over a week.

  After the transfer of all my data, setting up my apps, antivirus, and further tweaking, I can honestly say I love this new lappy.

  It does have it’s shortcomings, no blu-ray, no dedicated video ram (Intel shared memory on-board video), no 1080p (but for this size screen 720p is fine).

  Of course the trade-off for lacking these goodies is the price, $633…WOW. Purchased a nice padded sleeve for it and killer skin (RidicsSkinz.com/forum), which covers the high gloss black (shows every fingerprint).

  Purchased this on a Thursday and had it the following Tuesday with free shipping, no tax…thank you Amazon!

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